Klaus Volken started his career at the Swiss Mobiliar Group as a Trainee in 1991. 1993 to 1995, he worked as a Tied Agency Consultant responsible for the Market Region Bern, Solothurn. In the following five years, he held the position as Regional Manager responsible for the market Zurich, Schaffhausen, Schwyz. 2001 to 2003, Klaus Volken was the Head of eCommerce at BKW FMB Energie AG and responsible for the definition of a new online strategy for BKW. 2003 to 2008, he joined Swiss Mobilar Group again as the Head of Distribution for the Market Region East. Since 2008, Klaus Volken is the Head of Marketing of the Swiss Mobiliar Group and is responsible for branding, promotion, sponsoring, digital touchpoints, market research, and customer experience.
Company Profile Swiss Mobiliar Group
Every third household in Switzerland is insured by Swiss Mobiliar. Active in all lines of insurance, Swiss Mobiliar had an annual premium volume of CHF 3.5 billion as at December 31, 2014. About 160 agencies and offices spread all over the country, among them 78 largely independent general agencies with their own claims service, guarantee proximity to approximately 1.7 million customers. Swiss Mobiliar Insurance Company Ltd. is domiciled in Berne, Swiss Mobiliar Life Insurance Company Ltd. in Nyon. The Swiss Mobiliar Group also includes Swiss Mobiliar Asset Management Ltd., Protekta Legal Protection Insurance Ltd., Protekta Risk-Consulting Ltd., Mobi24 Call-Service-Center Ltd. and XpertCenter Ltd., all domiciled in Berne. Swiss Mobiliar has more than 4,400 employees in its home markets of Switzerland and the Principality of Liechtenstein and 325 trainees. It is Switzerland’s oldest private insurance company and has operated on a mutual basis since its founding in 1826.